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OT Network and Cybersecurity Explained in Everyday Terms

  • Writer: Scott McNeil
    Scott McNeil
  • Nov 20
  • 5 min read

Introduction

Imagine a factory or power plant as a big, complicated machine. It uses computers and special devices to control things like robots, pumps, or conveyor belts. These computers and devices are called Operational Technology (OT). They are different from the regular office computers (like the ones you use for email), which are called Information Technology (IT).


Why OT Needs Cybersecurity

OT systems are at the core of running vital services like electricity, water supply, and factories that people depend on every day. Because these systems control real-world machines and infrastructure, a successful cyberattack could have serious consequences. Hackers (also known as “Bad Actors”) could stop machines, disrupt essential services, or even cause accidents that put people at risk.


Many OT systems were built long before cybersecurity was a concern, which means they often lack modern protection and are easier for attackers to target. As these systems become more connected to IT networks and the internet, their vulnerability increases, making strong cybersecurity measures essential to keep our critical infrastructure safe and reliable


Things to remember:

  • OT runs important stuff, like electricity, water, or factories.

  • If hackers break in, they can stop machines, cause accidents, or even harm people.

    Injured employee in a manufacturing facility after a machine accident, emphasizing the physical harm that can occur if hackers disrupt operational technology.

  • OT systems are often old and were not built with security in mind, so they’re easier targets for cyberattacks.


How OT Networks Are Set Up

OT networks are designed differently from regular office networks to keep important machines and processes safe. Usually, OT networks are kept separate from the computers people use for email or office work, so that problems in one area don’t spread to the other. These networks use special devices and systems that are built to control and monitor things like robots, pumps, or factory lines.

 

Sometimes, OT systems are connected to the internet or to office IT networks to help share information and improve efficiency. However, these same connections can also create new ways for hackers to get in, which is why extra care is needed to protect OT networks from cyber threats.

 

Things to remember:

  • OT networks are usually separated from regular office networks.

  • They use special equipment to control and monitor machines.

  • Sometimes, OT systems are connected to the internet or to IT networks to make things more efficient, but this also makes them more vulnerable to bad actors.

Digital world map glowing with interconnected network points, representing how OT systems connect to IT networks and the internet, increasing efficiency but also cybersecurity risk.

Simple Cybersecurity Basics for OT

One of the most important steps in OT cybersecurity is keeping OT and IT networks separate by using digital “walls” called firewalls. This separation makes it much harder for hackers to move from regular office computers to the machines that control important processes. Even if someone manages to break into the office network, these barriers help protect the equipment that keep factories, power plants, or water systems running.


Another key practice is carefully controlling who can get into the OT systems. Only trusted people and devices should have access, and strong passwords should always be used. Whenever possible, it’s a good idea to add extra steps for logging in, like sending multidigit codes to a phone, so that even if a password is stolen, a hacker still can’t get in easily. This is known as multi-factor authentication. The password is one factor (something you know), the phone is another factor (something you have), and the code is yet another factor (something given).


In addition, special software should be used to watch for trouble, such as someone trying to access a machine at an odd time or from an unexpected location. This helps catch problems early before they can cause damage.


Finally, keeping OT systems secure means being careful with updates and making sure everyone is trained in basic cybersecurity. Unlike regular computers, OT devices can’t always be updated quickly because the updates might interrupt important work. That’s why updates need to be planned and tested carefully. It’s also important to teach everyone not to click on suspicious links or plug in unknown USB drives, since even a small mistake can give hackers a way in. With the right planning and teamwork, these simple steps go a long way toward protecting critical OT systems.


Things to remember:

  • Keep OT and IT networks apart: Use digital “walls” (called firewalls) so that if hackers get into the office network, they can’t easily reach the machines.

  • Control who gets in: Only let trusted people and devices access the OT systems. Use strong passwords and, if possible, more than one way to prove identity (like a code sent to your phone).

  • Watch for trouble: Use software that constantly checks for unusual activity, like someone trying to access a machine at odd hours.

  • Update carefully: OT devices often can’t be updated as easily as regular computers, so plan updates to avoid breaking anything important.

  • Train people: For example, make sure everyone knows not to click on suspicious links or plug in unknown USB drives and devices.

Padlock and USB drive placed on a laptop keyboard, illustrating the importance of training workers not to plug in unknown devices to prevent cyberattacks.

What Can Go Wrong?

When hackers target OT systems, the consequences can be far-reaching and severe. They can turn off the power in entire regions, stop water pumps that supply communities, or interfere with factory robots and other automated machinery. These disruptions can bring essential services to a halt, damage expensive equipment, and even put people’s lives at risk if safety systems are compromised or machinery is manipulated to behave dangerously. In some cases, attackers may cause physical damage, such as fires, explosions, or the release of hazardous materials, by taking control of industrial processes.

 

These dangers are not just theoretical, real-world cyberattacks have already caused major disruptions. For example, the Colonial Pipeline ransomware attack in the United States led to widespread fuel shortages and panic along the East Coast. Another high-profile incident involved hackers shutting down parts of Ukraine’s power grid, leaving hundreds of thousands without electricity. There have also been attempts to tamper with water treatment facilities, aiming to contaminate water supplies, and attacks that forced factories to halt production, costing companies millions of dollars in damages and lost production.

 

Because OT systems often use old software and are difficult to update without stopping critical operations, they are especially vulnerable to these kinds of attacks. Shutting down a power grid or water plant for repairs can have much greater consequences than downtime in a regular office IT environment, making it more complicated to secure these systems and highlighting the urgent need for strong cybersecurity measures in industrial settings

 

Things to remember:

  • Hackers could turn off the power, stop water pumps, or mess with factory robots.

  • Real-world attacks have caused blackouts and stopped fuel pipelines.

  • Attacks can cause panic and disrupt everyday lives

    Person lighting a candle indoors during a blackout, illustrating how cyberattacks on critical infrastructure can disrupt power and daily life.

Key Takeaways

Operational Technology (OT) systems are responsible for running real-world machines and processes that we all rely on, such as electricity, water, and manufacturing equipment. If these systems are hacked, the consequences can be much more serious than a typical computer breach—hackers could shut down power, stop water supplies, or disrupt factory operations, putting safety and daily life at risk. That’s why OT cybersecurity is focused on making sure that only trusted people and devices can control these critical machines, and on constantly watching for any unusual activity that might signal a problem.

 

Protecting OT systems is not just the job of IT specialists or engineers; it requires teamwork from everyone in an organization. Whether someone works directly with the machines or just uses a computer in the office, basic cybersecurity habits, like using strong passwords and being cautious with emails, help keep the entire operation safe. When everyone does their part, it becomes much harder for hackers to find a way in, ensuring that essential services remain reliable and secure for everyone.

 

Things to remember:

  • OT controls real-world machines, if it’s hacked, the consequences can be serious.

  • OT cybersecurity is about making sure only the right people and devices can control these machines and watching for signs of trouble.

  • Keeping OT safe is everyone’s job, from the engineers to the office staff.

 

This is why OT cybersecurity is so important: it protects the systems that keep our factories, utilities, and cities running safely and smoothly.

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